It’s budget all the way as the world’s favourite airlines have been revealed with budget carriers Jet2, easyJet and Ryanair top British Airways in the passenger survey.
Although when these airlines comes to mind, many think of the small seats with even smaller legroom but they defied odds by topping British Airways in a passenger satisfaction survey carried out recently.
Monarch and Flybe also beat British Airways in a study based on thousands of passenger reviews. The top spots were out of reach for the European and also North American airlines in the “World” poll as they were taken by Asian airlines Asiana and Garuda.
It was with a high satisfaction score of 85 per cent that allowed Garuda Indonesia to be named the ‘most-loved airline’ in the world based on reviews of 80 carriers on the website Skytrax, which has been rating companies since 1999 and is recognised by the aviation industry for its coveted annual awards.
The top five in the word were rounded off with Athens-based Aegean Airlines – the highest-rated European airline – and Korean Air.
Virgin America was the top North American airline in 15th place with 72 percent, while the top British airline was Jet2, in 26th spot with a score of 68 per cent.
EasyJet was 30th (67 per cent), Monarch was 45th (61 per cent) and Flybe was 52nd (57 per cent).
British Airways ranked 58th overall in the survey (56 per cent), which asked passengers to rate airlines on eight categories, including seat comfort, food and beverages, in-flight entertainment, Wi-Fi and value.
Dublin-based Ryanair, which was 41st with a score of 62 per cent, has improved considerably in the last year and now scores six per cent higher than British Airways, said Skytrax.
Last month, Skytrax named Emirates, which placed 35th in the poll, the best airline in the world ahead of Qatar Airways and Singapore Airlines.
To see the whole list of winners and for more information, visit here.